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BEWATEC.ConnectedCare Software

Our platform. More than a patient portal.

BEWATEC Patientenportal | Patient im Krankenhausbett lacht herzhaft, Tablet unscharf im Vordergrund

Digital Communication in the Hospital

BEWATEC.ConnectedCare connects nursing staff and patients

In order to generate added value for the people in hospitals, you need a platform like BEWATEC.ConnectedCare. It is highly flexible in the way it integrates modules and services for hospitals and brings them to the patients via BEWATEC tablets or mobile devices such as iPads. This makes everyday life at the hospital easier and more efficient!

BEWATEC.ConnectedCare Icon zu flexibles Patientenportal | Notebook und Smartphone sind miteinander vernetzt.

Flexible patient portal

IT services from various different providers are combined according to the needs of the hospitals.

BEWATEC.ConnectedCare Icon zu sichere Patientendaten | Patientenakte mit Schlosssymbol

Secure patient data

Various security mechanisms guarantee maximum IT security and data protection.

BEWATEC.ConnectedCare Icon zu zukunftsfähige Plattform | Zahnräder mit Pfeilen

Future-proof platform

Interoperability allows hospitals to remain independent and flexible in their choice of applications.

For Better Quality of Care

Relieving the burden on nursing staff

Relieving the burden on nursing staff – so that they have more time for their patients. The modules of the BEWATEC.ConnectedCare platform assist nursing staff with their everyday patient communication and free up resources for nursing and care.

For Greater Efficiency

Improving processes

Digitalize and optimize the communication processes in your hospital. Easy and accessible communication with your patients and secure and quick display of relevant data: It’s possible with BEWATEC.ConnectedCare.

For More Convenience and Information

Entertaining and involving patients

Offer your patients extensive entertainment with free and pay TV, digital reading offers, and much more. Create a feeling of safety and greater understanding with more patient information.

For better IT security and data protection

Protecting patient data

BEWATEC.ConnectedCare guarantees the highest level of protection for all medical and patient data in the hospital. We consider security right from the start, fulfill all statutory requirements, and even go beyond that.

BEWATEC.ConnectedCare Modules

Many modules, one goal: connecting and inspiring people

When patients are treated in the hospital, the focus is always on the people. This is exactly where the various modules from BEWATEC.ConnectedCare come in. Find out how the platform improves treatment management in the hospital – with faster communication, the best entertainment, targeted information, and high-tech accessibility. If you want to find out even more about our modules, we will be happy to help in person.

BEWATEC Patientenkommunikation | Pflegerin und Patient schauen lachend auf Bedside Terminal

Simplifying communication between nursing staff and patients

Put it plainly. The modules from BEWATEC.ConnectedCare help you to make communication in your day-to-day hospital life better and more efficient. Patients feel understood and there is less of a burden on the nursing staff.

BEWATEC Patientenkommunikation | Patientin liegt lächelnd im Bett und schaut zu Pfleger, der ihr gerade ein Wasser bringt

Service call

What if patients were able to tell the nursing staff exactly what it is they need rather than just calling a nurse? Nursing staff would save time and avoid running around unnecessarily, and patients would receive care more quickly. This is exactly what the service call offers. Whether a patient is in pain, would like a glass of water, or the IV bag is empty, the Service Call makes communication simple and efficient for both the nursing staff and the patients. 

BEWATEC Patientenkommunikation | Patientin sitzt im Bett und isst fröhlich einen Salat

Meal ordering

Catering to patients’ special meal requests is an unpopular topic in day-to-day life on the ward. Misunderstandings are inevitable in the context of the hectic operations on the ward where the nursing staff has to see to many other tasks. The Meal Ordering Module enables patients to submit their requests directly to the kitchen management themselves. This takes the burden off the nursing staff and patients receive the meal that they ordered.

BEWATEC.ConnectedCare Modul VideoVisite | Arzt sitzt am Rechner und hält Online-Sprechstunde mit Patienten


The VideoVisit Module assists the medical staff in dealing with infectious diseases and reduces the distances they have to cover. Doctors and nursing staff can connect with their patients directly via the BEWATEC tablet and do their ward round via video call. This reduces the amount of physical contact in the case of contagious diseases and also the long distances to the ward and the patients’ rooms that the nursing staff have to cover. 

BEWATEC Patientenentertainment | Patientin sitzt lachend im Bett und hört Musik mit Kopfhörern

Patient entertainment for more convenience and variety

BEWATEC.ConnectedCare brings more convenience to the patients’ beds. They can enjoy SkyTV, use the GameCenter, or read e-books: Offer your patients greater variety and top-notch entertainment.

BEWATEC Patientenentertainment | Patient sitzt jubelnd im Bett und schaut Fußball auf Bedside Terminal

TV, radio and Internet

A wide variety of entertainment is essential for patients during their stay in the hospital. Radiofree TV, and Sky are the basis for them to get through the day and distract themselves. Fast Internet for unlimited surfing rounds off the offer of convenience. BEWATEC.ConnectedCare offers all of this for both patients and nursing staff. After all, the staff also benefits from their patients being relaxed and at ease. 

BEWATEC Patientenentertainment | Patientin sitzt im Bett und liest eMagazine auf Tablet

E-books and e-magazines

Good entertainment also includes information. With the BEWATEC.ConnectedCare modules eMagazine (sharemagazines) and eBooks (skoobe), patients can read digital daily newspapers, weekly journals, magazines, non-fiction books, and novels. There is something for everyone, from motor sports, home and garden, and all the way to food and drink.

BEWATEC Patientenentertainment | Patientin liegt im Bett und spielt etwas auf Bedside Terminal


The GameCenter Module takes patients into a world of tricky puzzles, classic games, and the latest gaming trends. With sudoku, puzzles, Bubble Shooter, and many other offers, BEWATEC.ConnectedCare caters to the play instinct of patients of all ages, both online and offline. Expand your entertainment offer and provide your patients with a real alternative to conventional TV and radio. 

BEWATEC Patienten informieren | Pfleger zeigt Patientin im Bett etwas auf dem Patiententerminal

Involving patients and relieving the burden on nursing staff

Involve your patients more in hospital procedures with BEWATEC.ConnectedCare. Different modules allow patients to use certain services independently. This relieves the burden on nursing staff and doctors. 

BEWATEC Patienten informieren | Ärztin zeigt Patient im Bett Röntgenaufnahmen auf Bedside Terminal

Patient Information and Anamnesis

Patient information and anamnesis as part of the admission process is labor-intensive for hospitals. Our platform ConnectedCare simplifies this work step by involving the patients. In cooperation with Thieme Compliance, we offer a module that provides hospitals with more than 2,000 legally reviewed information forms in 20 languages. Patients are given the opportunity to fill out the admission forms themselves on the BEWATEC tablet.

BEWATEC Patienten informieren | Patient liegt im Bett und bedient Patiententerminal

Hospital Content

Where is the hospital chapel? What’s on the menu? What exercises can I do to mobilize my leg? With the Hospital Content Module, hospitals can configure an offer of information according to their offers and needs. It helps patients find their way around independently, stay informed about everything important, and assist their recovery with therapy videos.

BEWATEC Patienten informieren | Pfleger zeigt Patientin im Bett etwas auf dem iPad

Patient Feedback

The Patient Survey and Complaint Management Module helps hospitals to make their quality management more efficient and improve the level of patient satisfaction. Patients can provide their feedback and submit complaints directly from their patient bed via the BEWATEC tablet. This saves time, costs, and gives hospitals the opportunity to respond immediately. At the same time, it reduces the distances that nursing and hospital staff have to cover to collect analog questionnaires.

BEWATEC Barrierefreiheit | Patient liegt im Krankenhausbett und schaut auf Patiententerminal, Ärztin und Pflegerin im Hintergrund

Accessible communication for better understanding patients

BEWATEC.ConnectedCare helps to overcome communication barriers. Understand your patients better, provide them with unlimited access to hospital services and entertainment, and increase the quality of care.

BEWATEC.ConnectedCare Module | BEWATEC Tablet mit Augensteuerung

Eye tracking

An innovation in the operation of tablets: The Eye Tracking Module allows the touch-free operation of BEWATEC tablets. The eye tracking feature records and converts the patients’ eye movements, allowing them to operate the tablet with their eyes. This allows patients to use the BEWATEC tablet and the included services easily and intuitively, regardless of any physical limitations.

BEWATEC.ConnectedCare Barrierefreiheit | BEWATEC Tablet mit Mundmaus

Mouth-controlled Mouse

The services offered via BEWATEC tablets are designed to be accessible to all patients, including those who have no or limited use of their hands. The Mouth-mouse Navigation Bar Module allows patients to operate the tablets using a navigation unit that is controlled with the mouth. This allows patients with limited mobility to use the BEWATEC tablets without help from others, thereby relieving the burden on nursing staff and making patients more independent.

BEWATEC.ConnectedCare Module | BEWATEC Tablet mit Modul Sprechhilfe

Speaking Aid

The Speaking Aid Module assists nursing staff and patients with the daily communication with patients whose illness has caused them to lose their voice. With numerous spoken text elements, patients can express their wishes, questions, or types of pain without speaking. This module thereby increases the quality of care provided to patients. The nursing staff can understand them better and complications resulting from misunderstandings are avoided.

Our Management Tools

Easy and convenient administration

The BEWATEC.ConnectedCare platform provides a convenient management system for hospitals to control patient-oriented hospital services. This way, the contents, digital access authorizations, BEWATEC tablets and all modules can be controlled with ease.

ConnectedCare DeviceManagement

Simple administration and activation of BEWATEC tablets

ConnectedCare ContentManagement

Planning, entering, and managing content in the platform

ConnectedCare AccessManagement

Creating and managing patient access to the platform

BEWATEC Project Management

From kick-off to go-live

Our aim is that hospitals and their staff enjoy the solutions from BEWATEC. This is why our project management supports hospitals in every project phase, from planning and implementation and all the way to acceptance. Take a look at our references and see for yourself!

Go to references


Quick assistance with your problem

Has the software update on a tablet got stuck or would you like to configure a module? Our support team is ready to help with all customer concerns on the hospital side. Feel free to get in touch with us!

Contact support

BEWATEC tablets, mounting solutions, and phones

The optimum hardware

Increase your advantage with the optimum hardware. The BEWATEC tablets are the perfect input and output medium for the BEWATEC.ConnectedCare software. Mounting solutions and phones round off our hardware.

How to contact us

Get in touch with us!

Would you like to learn more about the possibilities and modules of BEWATEC.ConnectedCare? Our Sales team will be happy to answer your questions and concerns!

BEWATEC, Eva-Catharina Voßfänger, Head of Sales

Eva-Catharina Voßfänger

Head of Sales


+49 151 55043348


BEWATEC, Günther Giegeling, Strategic Sales Development DACH

Günther Giegeling

Strategic Sales Development DACH


+49 160 3636656